News — CustomerService

WRITING AN EFFECTIVE CONSUMER COMPLAINT EMAIL YIELDS RESULTS As a consumer having a problem with a product or service can be frustrating to the point that you want to be heard.  Unfortunately, not everyone takes the opportunity to alert management or customer experience experts about their concerns. There is a reason that almost all companies and businesses have a complaints department and that’s to improve customer service. On top of that, any business owner wants to know what’s happening on the front line if they are not adhering to company policy. In-Store Customer Complaint Example An example of an in-person...